UV Alert

Privacy Policy

Privacy Policy

Last Updated: This policy is effective immediately

This Privacy Policy describes how UV Alert ("we", "us", or "our") collects, uses, and shares information about you when you use our mobile application (the "App") and any related services (collectively, the "Services").

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information from and about users of our App, including:

1.1 Personal Information You Provide to Us

When you register an account, use certain features of the App, or communicate with us, you may provide us with personal information such as:

  • Account information: such as your name, email address, and password when you create an account
  • Profile information: such as your skin type, age, and other personal details you choose to provide to receive personalized recommendations
  • Family member information: when creating profiles for family members, you may provide their names, ages, skin types, and other relevant information
  • Contact information: when you contact our customer support, we may collect your email address and other contact details
1.2 Information We Collect Automatically

When you use our App, we may automatically collect certain information about your device and usage of the App, including:

  • Device information: such as your device model, operating system version, unique device identifiers, and mobile network information
  • Location information: with your permission, we may collect your precise location to provide location-based UV index data. You can disable location services at any time through your device settings
  • Usage data: information about how you use the App, including the features you use, the actions you take, the time and duration of your activities, and other usage-related information
  • Log data: when you use the App, our servers automatically record information that your device sends, including your IP address, access times, and crash reports
1.3 Information from Third Parties

We may receive information about you from third-party sources, such as:

  • UV data providers: we receive UV index data from third-party weather services and environmental data providers
  • Payment processors: when you make a purchase through the App, our payment processors may provide us with information about the transaction
  • Social media platforms: if you choose to connect your social media account to the App, we may receive information from those platforms in accordance with their terms and conditions

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and improve our Services: We use your information to operate, maintain, and improve the App and our Services, including to personalize your experience and provide you with tailored content and recommendations
  • To deliver personalized sun protection guidance: Based on your skin type, location, and activity settings, we use your information to provide personalized UV alerts and sun protection recommendations
  • To manage your account: We use your information to create and manage your account, including family profiles, and to communicate with you about your account
  • To process payments: If you purchase a premium subscription, we use your payment information to process transactions and manage your subscription
  • To communicate with you: We may use your contact information to send you important updates, notifications about your account, and information about new features or services
  • To analyze usage and improve the App: We use usage data to understand how users interact with the App, identify trends, and improve our features and services
  • To protect our users and services: We use information to detect and prevent fraud, unauthorized access, and other misuse of the App and Services

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

  • With service providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, customer support, and hosting services. These service providers are contractually obligated to protect your information and use it only for the purposes we specify
  • For legal reasons: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (such as a court or government agency)
  • To protect rights and safety: We may share information to protect the rights, property, or safety of UV Alert, our users, or others, including to prevent or investigate possible wrongdoing in connection with the App
  • In connection with a business transfer: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice in the App of any such change in ownership or control of your personal information
  • With your consent: We may share your information with third parties when you give us your explicit consent to do so

4. Data Retention

We retain your personal information for as long as necessary to provide the Services to you and to comply with our legal obligations. The length of time we retain information depends on the type of information and the purposes for which we use it. For example:

  • Account information: We retain your account information for as long as your account is active. If you delete your account, we may retain certain information for a reasonable period of time to comply with legal obligations, resolve disputes, and enforce our agreements
  • Usage data: We generally retain usage data for a limited period of time, unless we need to retain it for longer periods for business or legal purposes
  • Location data: With your permission, we may retain location data for up to 30 days to provide historical UV index information

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access and correction: You can access and update your personal information by logging into your account and visiting the profile settings section. You may also request access to or correction of your personal information by contacting us at the email address provided below
  • Deletion of your account: You can delete your account by going to the account settings in the App. Please note that deleting your account will permanently remove your personal information, including family profiles and usage history
  • Location information: You can control whether we collect location information through your device's location services settings. Disabling location services may limit certain features of the App
  • Marketing communications: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us
  • Data portability: You may request a copy of your personal information in a machine-readable format by contacting us

To exercise any of these rights, please contact us at ziwaitixing8117@163.com. We will respond to your request within a reasonable timeframe, typically within 30 days.

6. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption of data transmission and storage
  • Secure authentication mechanisms
  • Regular security assessments and updates
  • Restricted access to personal information within our organization

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information, and you use the App at your own risk.

7. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

Family profiles may include information about children, but this information is provided by the account holder (parent or guardian) who is responsible for ensuring compliance with applicable laws regarding children's privacy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If we make material changes to this policy, we will notify you by email or by posting a prominent notice in the App before the changes take effect. Your continued use of the App after the effective date of the revised policy constitutes your acceptance of the new terms.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: ziwaitixing8117@163.com