Document Speaker - Privacy Policy

Privacy Policy 隐私政策

Your privacy is important to us. This policy explains how we collect, use, and protect your information. 您的隐私对我们很重要。本政策解释我们如何收集、使用和保护您的信息。

This Privacy Policy describes how your personal information is collected, used, and shared when you use Document Speaker (the "App").

1. Information We Collect

1.1 Information You Provide to Us

When you use the App, we may collect information that you provide directly to us, including:

Account Information: If you choose to create an account, we may collect certain information such as your email address and password.
User Content: The documents, files, and other content you upload, import, or otherwise provide through the App, including text, images, and links.
Communications: When you contact our customer support, we may collect information about your communication and any information you provide therein.
Subscription Information: When you purchase a subscription, your payment information is processed by Apple through the App Store, and we do not directly collect or store your payment details.

1.2 Information Collected Automatically

When you use the App, we may automatically collect certain information about your device and usage of the App, including:

Device Information: Information about your mobile device, including device model, operating system version, unique device identifiers, and mobile network information.
Usage Information: Information about how you use the App, including the features you use, the actions you take, the time and duration of your activities, and other usage metrics.
Log Information: Log files that record app activity, including access times, features used, and errors encountered.
Location Information: The App does not collect precise location information from your device. However, we may collect approximate location information based on your IP address or other available information.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the App, including to develop new features and functionality;
Process and fulfill your subscription, including to manage your subscription status and provide customer support;
Convert documents to audio and provide the core functionality of the App;
Enable AI-powered features, including text recognition, voice generation, and question answering;
Personalize your experience with the App, including by remembering your preferences and settings;
Monitor and analyze trends, usage, and activities in connection with the App;
Detect, investigate, and prevent fraudulent transactions and other illegal activities, and protect the rights and property of us and our users;
Communicate with you about the App, including to send you technical notices, updates, security alerts, and support messages;
Comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not share your personal information with third parties except as described in this Privacy Policy:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

Cloud storage providers to store the documents and files you upload;
AI service providers to process text, generate voices, and provide other AI-powered features;
Analytics providers to help us understand how users interact with the App;
Customer support providers to assist with user inquiries.

These service providers are authorized to use your information only as necessary to provide these services to us and are obligated to protect your information in accordance with this Privacy Policy.

3.2 Apple

When you purchase a subscription through the App, your payment is processed by Apple. Apple may share certain information with us, such as your subscription status and transaction details, in accordance with Apple's privacy policy.

3.3 Legal Requirements

We may disclose your information if we believe that such disclosure is necessary to comply with applicable laws, regulations, or legal processes, or to protect the rights, property, or safety of us, our users, or others.

3.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice in the App of any such change in ownership or control of your personal information.

4. Data Retention

We retain your personal information for as long as necessary to provide the App and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

If you delete your account or request that we delete your information, we will delete your personal information, except to the extent we are required to retain such information to comply with applicable laws, resolve disputes, or enforce our agreements.

5. Your Choices and Rights

You have certain choices and rights regarding your personal information, including:

5.1 Access and Correction

You may access and update certain information about your account by logging into your account settings. If you need to access or correct other personal information we hold about you, please contact us at wendanglangduzhe4949@163.com.

5.2 Deletion

You may request that we delete your personal information by contacting us at wendanglangduzhe4949@163.com. We will respond to your request within a reasonable timeframe.

5.3 Subscription Management

You can manage your subscription, including canceling auto-renewal, through your Apple account settings.

5.4 Opt-Out of Communications

You can opt out of receiving promotional communications from us by following the instructions in those communications. We may still send you non-promotional communications, such as technical notices and support messages.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the security of your account credentials and for notifying us if you believe your account has been compromised.

7. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to this policy, we will notify you by email or by posting a prominent notice in the App prior to the effective date of the changes.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at wendanglangduzhe4949@163.com.

本隐私政策描述了当您使用 Document Speaker（"应用"）时，您的个人信息如何被收集、使用和共享。

1. 我们收集的信息

1.1 您向我们提供的信息

当您使用本应用时，我们可能会收集您直接向我们提供的信息，包括：

账户信息：如果您选择创建账户，我们可能会收集某些信息，如您的电子邮件地址和密码。
用户内容：您通过应用上传、导入或以其他方式提供的文档、文件和其他内容，包括文本、图像和链接。
通讯信息：当您联系我们的客户支持时，我们可能会收集有关您的通讯信息以及您在其中提供的任何信息。
订阅信息：当您购买订阅时，您的支付信息由 Apple 通过 App Store 处理，我们不会直接收集或存储您的支付详情。

1.2 自动收集的信息

当您使用本应用时，我们可能会自动收集有关您的设备和应用使用情况的某些信息，包括：

设备信息：有关您移动设备的信息，包括设备型号、操作系统版本、唯一设备标识符和移动网络信息。
使用信息：有关您如何使用应用的信息，包括您使用的功能、您采取的操作、您活动的时间和持续时间以及其他使用指标。
日志信息：记录应用活动的日志文件，包括访问时间、使用的功能和遇到的错误。
位置信息：本应用不会从您的设备收集精确的位置信息。但是，我们可能会根据您的 IP 地址或其他可用信息收集大致的位置信息。

2. 我们如何使用您的信息

我们使用收集到的信息用于：

提供、维护和改进应用，包括开发新功能和功能;
处理和履行您的订阅，包括管理您的订阅状态和提供客户支持;
将文档转换为音频并提供应用的核心功能;
启用 AI 驱动的功能，包括文本识别、语音生成和问答;
个性化您在应用中的体验，包括记住您的偏好和设置;
监控和分析与应用相关的趋势、使用情况和活动;
检测、调查和防止欺诈交易和其他非法活动，并保护我们和用户的权利和财产;
与您就应用进行沟通，包括向您发送技术通知、更新、安全警报和支持消息;
遵守适用的法律、法规和法律程序。

3. 我们如何共享您的信息

除本隐私政策所述外，我们不会与第三方共享您的个人信息：

3.1 服务提供商

我们可能会与代表我们提供服务的第三方服务提供商共享您的信息，例如：

云存储提供商，用于存储您上传的文档和文件;
AI 服务提供商，用于处理文本、生成语音和提供其他 AI 驱动的功能;
分析提供商，帮助我们了解用户如何与应用交互;
客户支持提供商，协助处理用户查询。

这些服务提供商仅被授权在必要时使用您的信息来向我们提供这些服务，并有义务根据本隐私政策保护您的信息。

3.2 Apple

当您通过应用购买订阅时，您的付款由 Apple 处理。Apple 可能会根据 Apple 的隐私政策与我们共享某些信息，例如您的订阅状态和交易详情。

3.3 法律要求

如果我们认为披露您的信息是遵守适用法律、法规或法律程序所必需的，或者是为了保护我们、我们的用户或其他人的权利、财产或安全，我们可能会披露您的信息。

3.4 业务转让

如果我们参与合并、收购或出售全部或部分资产，您的信息可能会作为该交易的一部分被转让。如果您的个人信息的所有权或控制权发生此类变化，我们将通过电子邮件和/或应用中的显著通知通知您。

4. 数据保留

我们保留您的个人信息的时间为提供应用和实现本隐私政策中描述的目的所必需的时间，除非法律要求或允许更长的保留期。

如果您删除您的账户或要求我们删除您的信息，我们将删除您的个人信息，但我们需要保留此类信息以遵守适用法律、解决争议或执行我们的协议的情况除外。

5. 您的选择和权利

您对您的个人信息有某些选择和权利，包括：

5.1 访问和更正

您可以通过登录您的账户设置来访问和更新有关您账户的某些信息。如果您需要访问或更正我们持有的关于您的其他个人信息，请通过 wendanglangduzhe4949@163.com 联系我们。

5.2 删除

您可以通过 wendanglangduzhe4949@163.com 联系我们，要求我们删除您的个人信息。我们将在合理的时间内响应您的请求。

5.3 订阅管理

您可以通过您的 Apple 账户设置管理您的订阅，包括取消自动续订。

5.4 选择退出通讯

您可以按照这些通讯中的说明选择退出接收我们的促销通讯。我们可能仍会向您发送非促销通讯，例如技术通知和支持消息。

6. 安全性

我们采取合理措施保护您的个人信息免遭未授权访问、使用或披露。但是，通过互联网传输或电子存储的任何方法都不是完全安全的，我们不能保证绝对安全。

您有责任维护您账户凭证的安全性，并在您认为您的账户已被泄露时通知我们。

7. 儿童隐私

本应用不适合 13 岁以下儿童使用。我们不会故意收集 13 岁以下儿童的个人信息。如果我们意识到我们收集了 13 岁以下儿童的个人信息，我们将采取措施删除此类信息。

8. 本隐私政策的更改

我们可能会不时更新本隐私政策。如果我们对本政策进行重大更改，我们将在更改生效日期前通过电子邮件或在应用中发布显著通知来通知您。

我们鼓励您定期查看本隐私政策，以了解我们如何保护您的信息。

9. 联系我们

如果您对本隐私政策或我们的隐私做法有任何问题或疑虑，请通过 wendanglangduzhe4949@163.com 联系我们。